Privacy control

Delete your TradeBrace account or data

Cloud accounts and device records have separate deletion controls. Read the relevant section before deleting.

Delete an optional cloud account — version 1.2

  1. In version 1.2, tap Ask Madeline to open TradeBrace cloud, then choose Account.
  2. Choose Delete cloud account.
  3. Enter your current password and confirm Delete account.

This removes your cloud mailbox copies, drafts, password, display name, sign-in sessions, and voice usage, and stops live voice. Messages already delivered stay in recipients' mailboxes. A non-login tombstone and a one-way address fingerprint remain to prevent reuse of the deleted identity.

Cloud deletion does not erase local jobs, estimates, notes, or other records on your device.

Google Play license link

For a Google Play activated account, a hashed Play identity link is retained to enforce one account per licensed identity and a 24-hour reactivation delay after deletion. Deleting the cloud account does not cancel or refund your Google Play purchase.

Cannot sign in?

Email tradebraceinfo@gmail.com with the subject TradeBrace account deletion and your TradeBrace address. Support will verify account ownership before acting. Never send your password or invitation code.

Delete local app data

Remove individual records using available record actions. Clearing TradeBrace storage in Android settings or uninstalling the app removes its local data. There is no single in-app Delete all data control.

Clearing storage or uninstalling can permanently remove your records. Android backup and device transfer are disabled. TradeBrace cannot recover or remotely erase records stored only on your device. Do not clear storage as a troubleshooting step.

Madeline's local “forget” action archives a memory so it is no longer recalled; it does not erase its encrypted content or audit snapshot. Copies you sent through another app remain subject to that app's retention.

Support records

For information previously sent to customer service, request deletion from the same email address where possible. Support may need limited verification, and will explain any information it must retain. See the Privacy Policy for the full data practices.